FAQ
Questions, answered
The things people ask most before booking. If yours isn't here, reach out and we'll answer it directly.
How much does PYRE cost?
Every event is different, so we don't publish fixed pricing. After a short consultation, we build a custom quote based on your venue and the specific mix of services you need. This lets us price accurately instead of padding a generic package.
How far in advance should I book?
For weddings and galas, 6 to 12 months gives you the best access to venues and entertainment. For corporate events and holiday parties, 2 to 4 months is typical, though we regularly accommodate shorter timelines. For a plug-and-play DJ or basic equipment rental, we can often work with a few weeks' notice.
Do you only work in Toronto?
We're Toronto-based and that's where the majority of our events happen, but our entertainment services are available internationally. Reach out with your location and we'll let you know what's possible.
What's actually included when I book PYRE?
It depends what you book. Entertainment, AV and production, venue sourcing, and event management and logistics are all run by our in-house team. Catering, photography, decor, and design and print are coordinated through our partner network, but you deal with one point of contact.
Do I need to book full event planning, or can I just book one service?
Both. We work with clients who want a single service, like a DJ or a venue search, and with clients who want everything handled, first call through load-out. Day-of coordination is also available.
Can you work with vendors we've already booked?
Yes. We regularly coordinate with existing planners, venues and vendors, and can slot in for just the pieces you need while working around a team you've already assembled.
Do you provide staffing like security and servers?
Yes. Security, EMS coordination, servers, host staff and coat check management are all things we can arrange and supervise on-site.
What happens after I submit the contact form?
Our team follows up by email or phone to go over your event details. Once we have a full picture, we either send a tailored package by email or set up a call to walk through options together.
Do you have a backup plan if something goes wrong during the event?
Yes. On-site event supervision and vendor coordination are part of every full-service booking, so if something shifts on the day (weather, timing, a vendor issue), our team is already there to manage it in real time.
What's your minimum and maximum event size?
We're comfortable at any scale: small, intimate gatherings and large-scale institutional productions alike. Our sweet spot is small-to-medium scale production; for very large-scale builds requiring structural engineering, we bring in specialised partners while remaining your main point of contact.